Provider recordAI implementation partnerAI consultancyNot claimed

Shift

US-based AI strategy, data architecture and software engineering for regulated workflows.

Quick reference

Service details

Service information · see individual claim labels below.

Service coverage
Not stated
Delivery mode
AI Implementation
Pricing model
Not stated
Headquarters
United States
Languages
Not stated in the sources reviewed
Record summary20 facts documented · sources reviewed Oct 10, 2026
Provider-reported 7Not stated 13Independently corroborated 0

No fact on this record has independent corroboration yet. Provider statements remain labeled, and gaps stay visible.

01 · At a glance

What this provider does

Shift describes AI strategy, data pipelines and custom software delivered by a Charlottesville engineering team. Senior engineers direct coding agents against specifications and review their work. Greenlight is its separate platform for governing employee-built internal apps. All described capabilities are provider-reported.

Scoping strategy and preparing internal data

Shift offers roadmaps based on business workflows and compliance needs, plus data pipelines that bring fragmented information together. Its software practice includes new applications and modernization of existing systems. The site also describes implementation support and team training. Buyers should establish the project scope, data access and handover arrangements for a specific workflow.

Sources: Shift — Apply AI, Smartly ↗ (provider)

How the engineering team says it delivers

Shift calls its delivery model a Human-Agent Team: a senior engineer creates ticket-level specifications, directs coding agents and prepares reviewable pull requests. Another engineer reviews changes before merge. Shift says people retain architecture and sensitive-data decisions, while buyer engineers participate from the first week toward eventual handover. The homepage names Brown Advisory in a data-foundation example; this remains a provider-reported customer mention.

Sources: Shift — Apply AI, Smartly ↗ (provider)

Greenlight for governed internal applications

Greenlight is presented as a separate product for IT teams whose employees already build internal apps with coding agents. The product page describes an approval flow: an employee builds locally, automated checks examine policy and vulnerability issues, IT reviews an app in a sandbox, and an approved version is deployed in the organization’s cloud behind its single sign-on.

The page also describes an app registry, access controls, integration approvals and audit records. Apps remain associated with an owner, and IT can revoke permissions or retire unused apps. These are vendor-described capabilities; the directory record does not certify security performance, integration availability or the terms of a particular deployment. Buyers should confirm whether product licensing, implementation and support are bundled or separate.

Sources: Greenlight by Shift — product overview ↗ (provider)

Buyer fitOrganizations with fragmented internal data or regulated software workflows seeking scoped AI strategy, engineering and team training. Ask which systems are in scope, how security controls are evidenced, who owns maintenance after handover and whether Greenlight is part of the proposed engagement.

02 · Claims and sources

Every fact, with its label.

A source link shows where a statement came from. It does not by itself confirm delivery.

Delivery

6 facts

End to end

Not stated

Not stated in sources reviewed.

Human review

Provider-reported

Shift says a second engineer reviews AI-assisted pull requests before merge; humans retain architecture and sensitive-data decisions.

Licensed signoff

Not stated

Not stated in sources reviewed.

Private deploy

Not stated

Not stated in sources reviewed.

API export

Not stated

Not stated in sources reviewed.

Multilingual

Not stated

Not stated in sources reviewed.

Commercial terms

4 facts

SLA public

Not stated

Not stated in sources reviewed.

Outcome pricing

Not stated

Not stated in sources reviewed.

Guarantee

Not stated

Not stated in sources reviewed.

Liability named

Not stated

Not stated in sources reviewed.

Security & data

5 facts

No training on data

Not stated

Not stated in sources reviewed.

SOC 2

Provider-reported

The Shift homepage claims current SOC 2 Type II certification; underlying report was not independently inspected.

ISO 27001

Not stated

Not stated in sources reviewed.

HIPAA

Not stated

Not stated in sources reviewed.

GDPR

Not stated

Not stated in sources reviewed.

Other

5 facts

Service scope

Provider-reported

AI roadmaps, data pipelines, custom software implementation and adoption training are listed services.

Engineering process

Provider-reported

Senior engineers direct coding agents against ticket-level specifications, with reviewable pull requests and a second engineer reviewing changes.

Team involvement

Provider-reported

Shift says buyer engineers work with its team from the first week, with an aim to operate without Shift after handover.

Greenlight controls

Provider-reported

Greenlight describes sandbox review, IT approval, SSO access, audit records and app owner controls for employee-built apps.

Greenlight deployment

Provider-reported

The product page says approved internal apps deploy into the customer cloud, with code in the customer repository.

03 · Ask before you hire

13 things Shift hasn’t stated.

These are gaps in the sources reviewed, not evidence that a service is unavailable.

  1. Who runs the work day to day: your team, ours, or both?Gap: End to end
  2. Who signs off on answers that need a licensed professional?Gap: Licensed signoff
  3. Can it run in a private or dedicated environment?Gap: Private deploy
  4. Can we export our data through an API?Gap: API export
  5. Which languages exactly, and are any handled by people?Gap: Multilingual
  6. What uptime and response times do you commit to in writing?Gap: SLA public
  7. How exactly is a billable outcome defined?Gap: Outcome pricing
  8. What happens if you miss your targets?Gap: Guarantee
  9. Is our customer data ever used to train your models?Gap: No training on data
  10. Can you share your ISO 27001 certificate?Gap: ISO 27001
  11. Are you HIPAA compliant?Gap: HIPAA
  12. Do you sign a DPA, and where is our data stored?Gap: GDPR
  13. What liability do you accept if the service fails?Gap: Liability named

04 · Sources & updates

Where this record comes from.

Sources last reviewedOct 10, 2026
Original source pages2
Owner claim statusNot claimed

Owner claim status concerns profile control. It does not verify service delivery. Submitted changes are reviewed before publication.

  • shifthq.ai/ ↗Shift — Apply AI, SmartlyProvider source · Cited for 5 facts · Checked Oct 10, 2026
  • greenlightbyshift.com/ ↗Greenlight by Shift — product overviewProvider source · Cited for 2 facts · Checked Oct 10, 2026

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