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Provider recordAI consultancyAI implementation partnerNot claimed

Duotach

Duotach builds custom AI agents and workflow automation around existing systems. Its Acatha case shows an AWS knowledge base and handover; review integration and operating scope.

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Quick reference

Service details

Service information · see individual claim labels below.

Service coverage
Duotach says it works with businesses across Latin America; confirm availability for the specific country and engagement.
Industries
Not stated
Delivery mode
AI Implementation
Pricing model
Not stated
Headquarters
Not stated
Languages
Not stated in the sources reviewed
Record summary5 facts documented · sources reviewed Oct 14, 2026
Provider-reported 5Not stated 0Independently corroborated 0

No fact on this record has independent corroboration yet. Provider statements remain labeled, and gaps stay visible.

01 · At a glance

What this provider does

Duotach is a Buenos Aires software and AI automation consultancy. Its official services describe process analysis and scoped roadmaps, n8n workflow automation, custom agents, WhatsApp chatbots and software integrated with client systems. In a provider-hosted Ecuador case, it says it automated operations and built an AWS-hosted knowledge base with source-citing answers and a documented handover. Those details are provider-reported, not independently verified results. Buyers should distinguish custom services from Duotach's Vozia product and confirm integration, human review, data hosting, support and price for their own scope.

Select the process before the automation stack

Duotach describes starting a custom engagement with an introductory call that maps which processes to automate and in what order. Its services then include AI consulting and strategy, n8n workflow automation, custom agents, conversational tools and bespoke software. This is human implementation work, separate from its Vozia WhatsApp product. The services page says custom work is quoted by scope rather than publishing a universal price.

A buyer can use that discovery phase to identify a bounded workflow, the current tools and data that support it, and the handoffs that should remain with staff. The official pages describe CRM, email, WhatsApp and other business-system connections, but do not promise every connector or a fixed deployment time.

Sources: Duotach — Services ↗ (provider) · Duotach — AI automation and software consultancy ↗ (provider)

Build on existing systems and client data

The provider says it builds agents and automations on top of systems clients already use, including ERP or CRM records and messaging channels. Its official pages also describe custom software with dashboards and APIs. These approaches differ from buying a hosted chatbot alone: the buyer needs to identify which records the agent can read, which actions it can take, and what happens when information is uncertain.

In its Acatha Ecuador case, Duotach says it mapped scattered documentation and repetitive work, automated priority processes and built a retrieval-based knowledge base on the client's AWS infrastructure. The case describes natural-language answers that cite internal sources. It is a provider-hosted account of one engagement, not independent proof of accuracy or an included architecture for other customers.

Sources: Duotach — AI automation and software consultancy ↗ (provider) · Duotach — Services ↗ (provider) · Duotach — Acatha Ecuador case study ↗ (provider)

Tune, hand over and define operating responsibility

The Acatha case describes tuning with real questions and documenting the system so the client's team can maintain and extend it. Duotach's homepage likewise says it hands over code, documentation and access for custom builds. Those are useful signs of a handover approach, while the reviewed pages do not specify a standard support term, acceptance test or response commitment.

For a new engagement, ask who approves customer-facing messages or operational changes, who maintains integrations and knowledge sources, and whether hosting stays in the customer's account. Duotach identifies itself as based in Buenos Aires and describes work across Latin America; those statements do not establish availability in every country or a standard contract suitable for every smaller buyer.

Sources: Duotach — Acatha Ecuador case study ↗ (provider) · Duotach — AI automation and software consultancy ↗ (provider) · Duotach — About ↗ (provider) · Duotach — Services ↗ (provider)

Buyer fitSmall and midsize teams that want agents or workflow automation connected to their existing CRM, ERP, messaging or internal documents. Ask which process is in scope, what n8n/custom-code components are delivered, where data runs, which actions require human approval, what documentation and access transfer, and who maintains the system. The reviewed pages say custom work is quoted by scope, but do not publish a general project price or support term.

02 · Claims and sources

Every fact, with its label.

A source link shows where a statement came from. It does not by itself confirm delivery.

Other

5 facts

Custom automation services

Provider-reported

Duotach describes process analysis, AI consulting, n8n workflows, custom agents, WhatsApp chatbots and bespoke software as services quoted to the project scope.

Duotach — Services ↗

Existing-system integration

Provider-reported

The provider says it connects automations to client CRM, email and business tools; its homepage describes examples involving ERP, WhatsApp and client-owned infrastructure.

Duotach — Services ↗ · Duotach — AI automation and software consultancy ↗

Acatha project phases

Provider-reported

A Duotach-hosted Ecuador case describes mapping processes and documents, automating priority work, building an AWS knowledge base, tuning with real questions and handing over to the client team.

Duotach — Acatha Ecuador case study ↗

Documented client operation

Provider-reported

Duotach says the Acatha system was documented for client operation and extension; the reviewed pages do not establish a universal support or maintenance term.

Duotach — Acatha Ecuador case study ↗ · Duotach — AI automation and software consultancy ↗

Internal knowledge base

Provider-reported

The provider-hosted Acatha case says an agent answers internal questions from company documents with source citations on the client's AWS infrastructure; this is a specific example, not a standard outcome.

Duotach — Acatha Ecuador case study ↗

04 · Sources & updates

Where this record comes from.

Sources last reviewedOct 14, 2026
Original source pages5
Owner claim statusNot claimed

Owner claim status concerns profile control. It does not verify service delivery. Submitted changes are reviewed before publication.

05 · Also on record

Also on record

Other published providers with a shared task or industry.

InData LabsAutomate business workflowsAI consulting, custom model development and integration with ongoing model support.View record →ShiftAutomate business workflowsUS-based AI strategy, data architecture and software engineering for regulated workflows.View record →DOOR3Automate business workflowsAI readiness assessment, custom implementation and integration with existing business systems.View record →

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